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Quality Inn Residents Demand Housing in Face of City Hotel Closure

Last week, the residents of Quality Inn motel found a notice on their doors saying the hotel is closing on September 16th, 2022 and that all residents must be out by that date. This hotel has housed houseless people as a “protective action” hotel through federal funding since early COVID days. Protective action hotels are reserved for people at high-risk of COVID health effects due to severe health issues. Residents of these hotels were told this would be a pathway for connection to housing, but instead the hotel is closing and high-risk residents are being kicked to the streets and shelters with nowhere to go. 

Residents of Quality Inn are not going to stand for this. Many residents will be speaking to City Council on Monday August 29th at 5pm followed by a press conference outside City Hall at 5:30pm. There they will voice their demands for 1) housing and 2) effective case management, as they share their housing-seeking journeys of little to no income, little help, and endless barriers. 

We surveyed 39 residents on their plans post-hotel closure, and the findings were appalling:

Residents were told that only the top 10 most at-risk individuals would move to Aloft, now called “Be Kind”, another protective action hotel slated to be closed later this December, leaving its residents in this same situation. Here’s one resident’s comments on his impending shelter stay:

Case manager said she’d reserve a bed for me in the shelter. Conversations are dim. They pack them 

in there. Last one I stayed at had mice and men were fighting over beds, [wall outlet] plug-ins, even in

the shower. I’ve been diagnosed with a heart aneurysm so shelters won’t work for me. Staying here I 

could take a shower and stay clean, I can’t do that at a shelter. I have plans, I want to upgrade my life.

As for case management, 35 residents commented on the kind of support they’ve received.

This final comment describes a trend felt by many unhoused folks as a result of high turnover rates. HAND and many of the residents recognize that case managers are overworked and under-resourced. With that, the need for effective case management that acknowledges the intersectional barriers people face, along with real housing options, becomes evermore critical.

As for those barriers, 20 residents mentioned – unprompted – issues that impede their ability to attain housing:

The reality is that the City can, and must, ensure that all these quality residents of Quality Inn are moving from the hotel into appropriate housing – not the streets, shelters, or other unsafe living situations. 

Come to the City and County Building (1420 Bannock St) on Monday August 29th at 5pm in the City Council Chambers and 5:30pm on City Hall steps to hear the demands of Quality Inn residents directly. We Are Quality. 


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